PND360 Shipping Policy

PND360 currently ships to customers throughout the United States and to select international destinations.

Domestic Shipping — United States

Standard Shipping Rate: $6.49 flat rate

Estimated Delivery Time: 3 to 5 business days after the order has been processed.

All delivery times are estimates and are not guaranteed. Shipping may be delayed due to carrier disruptions, severe weather, holidays, incorrect address information, or other circumstances beyond our control.

Business days do not include weekends or federal holidays.

International Shipping

International shipping is available to select countries and destinations.

International shipping charges are calculated during checkout based on the delivery destination, package weight and dimensions, and available shipping methods.

Estimated International Delivery Time: 7 to 21 business days after the order has been processed.

International delivery times are estimates and may vary depending on the destination. Delays may occur because of customs inspections, local postal services, carrier disruptions, holidays, severe weather, or other circumstances beyond our control.

Customs Duties, Taxes, and Import Fees

International customers are responsible for all customs duties, import taxes, tariffs, brokerage fees, and other charges imposed by the destination country.

These charges are not included in the product price or shipping cost paid to PND360. Customs requirements and fees vary by country, so customers should contact their local customs authority for additional information before placing an order.

PND360 is not responsible for delays caused by customs or for packages that are refused, returned, or abandoned because customs duties, taxes, tariffs, or import fees were not paid.

Order Processing

Orders are generally processed within 1 to 2 business days.

After an order has shipped, the customer will receive a shipping confirmation email containing available tracking information.

Tracking availability for international orders may vary depending on the destination and shipping carrier.

Shipping Address Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

PND360 is not responsible for orders that are delayed, returned, lost, or delivered incorrectly because of incomplete or inaccurate address information provided by the customer.

If an order is returned and must be shipped again, the customer may be responsible for additional shipping charges.

Lost, Delayed, or Damaged Packages

If your package is lost, significantly delayed, or arrives damaged, please contact us through our Contact Us page:

https://pnd360.com/pages/contact

Please include your order number and a detailed description of the issue.

For damaged orders, please provide clear photographs of the product, shipping package, and shipping label whenever possible. We will review the matter and do our best to assist you.